RETURN / REFUND POLICY
We understand that things happen and we want you to be happy with the items you have purchased off our website.
Our return/refund policy allows you to return or exchange most products within 15 days since your purchase. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. Consumer shall assume all risk of loss or damage to the item while in transit to our facilities.
Once your return is received and inspected and dealt with case by case, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, mail us back your item.
You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable.
To request a return or ask for additional details on our return/refund policy, you can:
- Email firstname.lastname@example.org
Please don’t hesitate to reach out to us with any questions you might have